Operations Support Services
Our team is dedicated to ensuring that your experience with MyHealthNote is smooth and hassle-free. We’re here to provide seamless support whenever you need it.
Services
📋 General
Specialist: Sydney Pacheco
About: Not sure what kind of help you need? No worries—reach out to me! I’ll guide you or connect you with the right specialist.
Quote: “Every question is a good question—let’s figure it out together!”
Our Partner:
🧪 Health & Research
Specialist: Mingie Tanaka
About: Discover how MyHealthNote empowers researchers to ethically collect data, conduct studies, engage with participants, and share results directly—all within a health-improvement initiative called Buddort, designed to be free from misinformation
Quote: “Research should uplift communities—not just collect data. Let’s do it right, together.”
Our Partner:
💻 Technical
Specialist: Tang Javavlsky
About: Glitches, bugs, or just something not working right? I’m your go-to for anything tech-related. Whether it’s a login issue or a feature that’s acting up, I’ll troubleshoot it and get you back on track in no time.
Quote: “Tech doesn’t have to be tricky—if it breaks, we fix it. Simple as that.”
Our Partner:
💳 Billing & Payments
Specialist: Debbie Doldrums
About: Confused about charges? Need help updating your payment method or canceling a subscription? I’m here to make billing simple and stress-free. No fine print, no surprises—just clear answers and smooth service.
Quote: “Money talk doesn’t have to be awkward—I’ll help you make sense of it all.”
📱 Social Media & Health
Specialist: Manon Madison
About: Social media doesn’t have to drain you—it can actually support your well-being. I’m here to help you navigate MyHealthNote’s unique health-focused social features, from earning tokens through meaningful engagement to joining safe, moderated communities like Buddort. Whether you’re connecting with others, sharing skills, or using your credits (CCC) to get help when you need it, I’ll guide you every step of the way.
Quote: “Let’s turn your screen time into self-care time—connection, not chaos.”
🟢 NilNil Tokens
Specialist: Jury Olsen
About: NilNil Tokens aren’t just digital points—they’re fuel for real change. I’ll help you understand how to earn tokens through healthy actions, skill-building, and reflection, and how to use them to connect with others, access support, or even send personalized good news. Whether you’re curious about the psychology behind the system or just want to make the most of your tokens, I’m here to guide your journey.
Quote: “Every healthy choice you make is worth something—NilNil Tokens just make sure you feel it.”
🪙 Treat & Community Contribution Credits
Specialist: Indira Ndipas
About: Community care isn’t a one-way street—it’s a cycle of giving and receiving. I’m here to help you understand how your contributions, whether it’s sharing knowledge, skills, or items, build your CCC score and strengthen our collective safety net. The more you contribute, the more responsive the community is when you need help. Let’s turn compassion into a real-time support system.
Quote: “What you give today becomes the care you receive tomorrow—CCC makes that real.”
✈️ Tourism
Specialist: Tottie Fluture
About: Travel meets wellness through community-backed, themed journeys. High contributors can request wellness trips, preview destinations with VR/AR, and receive support voted on by the community. From emergency health networks to cultural experiences, tourism on MyHealthNote extends care beyond home.
Quote: “Wellness is a journey—sometimes it takes you places.”
⚖️ Legal & Admin
Specialist: Lirian Peron
About: Whether it’s terms of use, privacy policies, data rights, or anything in the fine print, I’m here to make the legal side of MyHealthNote clear and accessible. I also support administrative needs like account verification, compliance, and policy updates. No jargon. No runaround. Just straight answers when you need them.
Quote: “Clarity is power—especially when it comes to your rights.”
Contact us
Feel free to type any question or request for assistance. To make sure your query reaches the right specialist, just include their name in the body of your message.
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