Operations overview
The BrunelBrown Ops Hub is your central support center for the MyHealthNote app, providing assistance with technical issues, billing, research, tokens, community credits, tourism services, and more.
Our team is dedicated to keeping everything running smoothly. Whether you prefer traditional support via email or phone, or want to chat with a specialist in-app under “Help & Support,” you’ll receive prompt and friendly assistance every time.
Reviews
It wasn’t just technical support I received using the app—I actually had a full training session! Now, I can navigate the app seamlessly. And by the way, I’m 76 years old! 😂
— Jim Paul, USA
As someone who’s used a lot of apps, I can say the billing support with MyHealthNote is top-notch—quick responses, clear info, and no long-term contracts. You can cancel anytime up to 24 hours before the next billing cycle, no extra charges. Totally impressed!
— Sara Santos, Philippines
I had questions about how the app uses social media to support health, and I was honestly surprised. Instead of doom-scrolling, it encourages responsible engagement—with real rewards! The platform is free from misinformation, and you even earn tokens for healthy usage, which can be used later in emergencies. At 56, I didn’t expect social media to be this empowering.
— Ahmed Sultan, UAE
MyHealthNote Ecosystem
MyHealthNote is a unified ecosystem of 124 apps across four platforms—Personal, Professional, Public Health, and International Health—designed to empower individuals, professionals, and institutions alike. Proudly engineered by Buddort Technologies in close collaboration with us and our global partners, it enables users to move beyond illness tracking and actively contribute to a healthier, more connected world.
Events
BrunelBrown Ops Delivers Secure Global Payout Infrastructure for MyHealthNote
January 1, 2026 – Geneva, Switzerland
BrunelBrown Ops has successfully deployed Wise-based outbound payment infrastructure across the MyHealthNote ecosystem, complementing existing Stripe inbound payments.
This operational milestone ensures compliant, auditable, and cost-efficient financial flows for healthcare workers, researchers, and users worldwide—supporting a resilient, multi-tenant health platform built for global scale.
BrunelBrown Operations Implements Enterprise Multilingual Healthcare Coordination System
December 14, 2025 – Kuala Lumpur, Malaysia
BrunelBrown Operations announces full implementation of an enterprise-grade multilingual coordination system for global healthcare operations. Our platform enables seamless communication across international medical teams, patients, and administrative staff in 180+ languages, significantly improving operational efficiency, reducing costs, and enhancing patient safety in multinational healthcare delivery.
Introducing Buddort-AI – Our In-House DeepSeek-Enhanced Multi-Company AI Support Center
December 1, 2025 – Changsha, China
We are excited to introduce Buddort-AI, our new AI-powered Support Center, now available across the MyHealthNote Ecosystem. Built to understand human medicine, Buddort-AI provides instant, smart, and personalized help for anyone using our platforms—whether you’re managing your health, coordinating care, running research, or using our business tools. Available 24/7, it makes support easy, reliable, and secure for everyone.
Seamless Installation Support Now Available
November 26, 2025 – Beijing, China
We provide comprehensive installation support for the MyHealthNote Ecosystem’s new native applications across all platforms. Our specialized guidance ensures smooth deployment for both individual users and healthcare organizations, with continuous technical assistance from initial download through daily operation to maximize productivity and minimize disruptions.
Operational Excellence in Health Data Exchange
November 22, 2025 – Ho Chi Minh City, Vietnam
We’re proud to announce the successful deployment of our enhanced health information sharing infrastructure. This milestone represents months of coordinated effort across technical support, billing systems, and user assistance protocols. The new system enables seamless sharing of medical reports, research data, and clinical insights with robust security and user-friendly access controls. Our support team is fully trained and ready to assist users with the new sharing features—available via email, phone, or direct in-app support under “Help & Support.”
Your Partner in Seamless Medical Imaging Support
November 15, 2025 – Ho Chi Minh City, Vietnam
With the launch of complete medical imaging support, our mission is clear: to ensure every user—from a patient uploading a photo to a surgeon analyzing a DICOM scan—experiences flawless and supported interaction. Our team is equipped and ready to handle all inquiries, from technical upload issues to complex integration questions, ensuring this powerful new capability is accessible, reliable, and secure for everyone across the entire MyHealthNote Ecosystem.
MyHealthNote Ecosystem Completes Platform Rollout with Three New Launches
November 10, 2025 – Dubai, UAE
The MyHealthNote Ecosystem reaches a major milestone with the launch of three new platforms, creating the world’s first comprehensive digital health partnership. Under the MyHealthNote umbrella, our unique collaboration unites three specialized organizations: BrunelBrown Ops (personal and professional health platforms), Epistatearch (public and global health intelligence), and Buddort Technologies (health gadgets and industrial equipment). Together, we offer an unprecedented continuum of care—from individual wellness to global health analytics—all backed by rigorous clinical validation and ethical governance.
First Research Publication Conducted Entirely via MyHealthNote Platform
November 5, 2025 – Geneva, Switzerland
We marked a major milestone with the publication of the first research study fully conducted and published through the MyHealthNote Ecosystem. This achievement highlights the platform’s complete research workflow—from data collection and analysis to automated peer review and academic publishing—demonstrating a new standard for digital health research efficiency and accessibility.
Launch of MyHealthNote Platform #4 – Global Health
October 1, 2025 – Ho Chi Minh City, Vietnam
We celebrated the release of Platform #4, designed to support international health organizations with scalable digital infrastructure, cross-border data systems, and AI-powered insights. A milestone in strengthening global health cooperation.
Launch of MyHealthNote Platform #3 – Public Health
August 1, 2025 – Hong Kong, SAR China
This launch marked a major step in empowering health authorities with the tools to manage population-level health, disease surveillance, and responsive policymaking. Platform #3 enables governments to translate real-time data into measurable impact.
Launch of the MyHealthNote App (Platforms #1 & #2 – Personal & Professional)
June 25, 2025 – Singapore
The core MyHealthNote App officially went live, integrating the Personal and Professional platforms. From individual wellness tracking to clinician-led research tools, this release brought personalized and professional care into one unified app ecosystem.
BrunelBrown Ops 